Frequently asked questions.

How long does shipping take?

Typically 1–3 business days after shipping. Mountain regions or holidays: 1–2 extra days.

Is VAT shown?

Yes, all prices include Swiss VAT.

Are the goods original?

Yes, all appliances are new Kärcher items in original packaging.

How does the warranty work?

The Kärcher manufacturer warranty applies. We handle the process with Kärcher customer service.

Which payment methods are accepted?

Visa, Mastercard and TWINT.

Can I cancel an order?

As long as it has not shipped, we can cancel free of charge.

Do you ship to the EU?

No, only Switzerland and Liechtenstein.

Do you offer repairs?

Repairs are handled through the Kärcher service partners.

Question not covered? Email us at [email protected] or use the contact form.